Privacy Policy

Trading Entity: Event Video Displays
Contact Email: info@eventvideodisplays.nz
Contact Phone: 022 068 9372

1. Overview

At Event Video Displays, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when hiring screen display equipment or engaging with our services.

By using our website or booking services, you agree to the terms outlined in this policy.

2. What We Collect

Full name
Company name (if applicable)
Email address
Phone number
Event details (location, date, type)
Billing and payment information
Delivery and setup details
Insurance-related information (if applicable)
Communications and service inquiries

3. How We Use Your Information

Process and manage equipment hire bookings
Schedule deliveries and installations
Provide invoices and accept payments
Communicate order and service updates
Handle warranty evaluations and damage claims
Comply with legal and tax obligations
Protect our assets and prevent fraud or misuse of equipment

4. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may be shared only with:

Trusted service providers (e.g. Shopify, payment processors, delivery contractors)
Legal authorities if required by law or in case of dispute, fraud, theft, or damage to equipment
Insurance partners if claims are initiated

5. Data Retention

We retain your data only as long as necessary to fulfill our services, manage liabilities (e.g. damage claims or overdue payments), and comply with legal requirements.

If you wish to have your data deleted, you may contact us at info@eventvideodisplays.nz. Please note that some financial data may be retained for tax and auditing purposes.

6. Cookies & Website Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics, Meta Pixel) to:

Understand visitor behavior
Improve website performance
Personalize content and ads

You can manage your cookie preferences via your browser settings.

7. Data Security

Encrypted payments via secure gateways (e.g., Shopify Payments)
Secure access control to internal systems
Staff awareness of privacy compliance
Incident reporting protocols for data breaches or misuse

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal data
Request correction or deletion of data
Withdraw consent to marketing communications

To exercise your rights, contact info@eventvideodisplays.nz.

9. Policy Updates

We may update this policy to reflect changes in our business, technology, or law. Any changes will be posted on this page with the updated date.